The Rise of the Customer-Centric Business Model

Posted January 7, 2020 in Data Analytics & Digital Technologies
Data Analytics & Digital Technologies

Today we are seeing a growing interest in the customer-centric business model among organizations that have come to see such models as a practical way to support a standard customer experience across all their various channels and brands.

About The Author
Curt Hall
Curt Hall is a Senior Consultant with Cutter Consortium’s Data Analytics & Digital Technologies and Business & Enterprise Architecture practices. He has extensive experience as an IT analyst covering technology trends, application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), cognitive systems, machine learning, conversational computing, and advanced analytics. He also… Read More
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