IT-enabled business transformations occur when technology is used to fundamentally alter the way business is conducted in an industry. The organization that successfully implements the industry-altering technology can gain a competitive advantage so profound that others in the industry can no longer compete and either go out of business or, upon implementing "me too" technologies, find regaining customers to be extremely difficult.
Executive Summary
The Search for IT-Enabled Business Transformation: What It Is and How to Get There
By Kenneth Rau
Posted August 31, 2006 | Leadership |
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