A good measurement program is one of the cornerstones of any successful process-improvement program. In fact, measurement is essential if you want to be able to quantitatively identify improvements. But knowing this doesn't help when you find yourself responsible for the implementation of a measurement program in your organization. There are just a few questions you want answered. Where do you start? What are the right things to measure? Why me?
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Practical Software Measures Offer Solutions to Process Challenges
Posted August 31, 2000 | Technology | Cutter Benchmark Review
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