Service Assurance Architecture

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Service Assurance Architecture

Advisor
Posted September 16, 2015 in Business & Enterprise Architecture

The pattern I propose for a service assurance architecture is based on ideas taken from the operations support system (OSS) developed in the 1980s and 1990s. The original OSS, created for the telecommunications industry, covered a broad range of subjects and considered networking systems. The pattern presented here narrows the scope of interest to service assurance and casts the OSS principles into the IT systems area.