Executive Summary

Service Orientation: The Cultural Dimension

Posted April 30, 2006 | Leadership |

Business is increasingly moving toward a marketplace model. This model is in sharp contrast to the traditional view of an organization as a production line. In this new world, organizations collaborate together, consuming and offering services to maximize efficiency, better serve customers, and achieve long-term advantage. This is the world of service orientation, in which business is increasingly less supported by software and more enabled by it.

About The Author
Paul Allen
Paul Allen served as a Senior Consultant in Cutter Consortium's Business & Enterprise Architecture practice. Prior to retiring, Mr. Allen worked for more than 35 years in most areas of IT. He earned international recognition for his pioneering work in the application of component-based development (CBD) and service-oriented architecture (SOA) to achieve practical business value. Mr. Allen focused on the cultural aspects of enterprise SOA… Read More
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