So what is the status of SCM at this juncture? I see two big-picture stories: one about how SCM activities are being targeted and another about the evolution of SCM automation products. The first story is more obviously relevant to our question, but the second -- a sort of subplot that has importance that transcends the SCM category of applications -- may turn out to be the bigger story.
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About The Author
Robert D. Austin is a Cutter Consortium Fellow and a member of Arthur D. Little's AMP open consulting network. He is a regular speaker at the annual Cutter Summit and often delivers Cutter Bootcamps. Dr. Austin served as a professor on the faculty at Harvard Business School for more than a decade, and then as Professor of Management of Innovation & Digital Transformation at the Copenhagen Business School in Denmark. He is currently Professor… Read More
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