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Taking a Holistic Approach to Insurtech Engagement

Posted November 16, 2017 in Business Agility & Software Engineering Excellence
Figure 1 — Holistic approach for insurtech engagement.

Insurtechs are not going away, so it is essential for incumbents to strategize and leverage the insurtechs to address those areas considered important by customers and where the insurtechs add significant value (e.g., advanced analytics, enhanced customer experience). At the same time, it is critical that small and medium-sized insurance companies ensure that any investments made will deliver expected results and de-risk themselves to the desired extent. To achieve these goals, the incumbents need to develop a clear strategy to guide their engagement with insurtechs, beginning with a holistic approach.

About The Author
Deepika Shah
Deepika Shah is a Business and IT Architecture Consultant with the Digital Strategy and Architecture practice at Tata Consultancy Services. Her more than 16 years’ experience includes IT strategy and roadmapping, enterprise architecture, service-oriented architecture, and microservices. She can be reached deepika.shah1@outlook.com.
Rajesh Vishwanathan
Rajesh Vishwanathan is an IT Strategy Consultant with the IT Strategy and Architecture practice at Tata Consultancy Services. His more than 13 years’ experience includes IT strategy and roadmapping, IT operating model and governance, enterprise architecture, and IT financial management. He can be reached at rajesh.vishwanathan@outlook.com.
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