Many reviews over outsourcing agreements are conducted in a similar fashion as employee performance reviews. There are a few categories, and the current contract manager gives his or her personal opinion about performance on an annual basis.
Advisor
Why Performance Reviews for Outsourcing Contracts Should Go Both Ways
By Sara Cullen
Posted July 28, 2009 | Leadership | Leadership |
About The Author
Dr. Sara Cullen is Managing Director of The Cullen Group, a boutique firm offering consulting, publications, and education regarding commercial agreements, a Fellow at the University of Melbourne, and a Research Associate at the London School of Economics. She was former National Partner at Deloitte in Australia, where she ran the outsourcing consulting division and was the Global Thought Leader for outsourcing.
Dr. Cullen specializes in the… Read More
Don’t have a login?
Make one! It’s free and gives you access to all Cutter research.