Andrew Pope is a Senior Lecturer in the Department of Business Information Systems at University College Cork (UCC), Ireland. He has more than 15 years’ experience with industry-funded R&D projects in the areas of knowledge management, DSSs, IS security,
and innovation practice. Dr. Pope is Course Director for the Master of Design and Development of Digital Business program at UCC Business School. As Co-Director for UCC’s Centre for Resilience and Business Continuity, he worked as the software development work package leader on the €3.5 million European Union–funded Secure Health, Emergency, Learning, and Planning (S-HELP) project to develop decision support tools for improving preparedness and response of health services involved in emergency situations. Dr. Pope is actively involved in the design thinking space, where he has mentored startups and businesses on the benefits of design thinking and service design. He can be reached at A.Pope@ucc.ie.