Bela Virag is a Managing Partner at Arthur D. Little (ADL), in ADL’s Telecommunications, Information Technology, Media & Electronics (TIME) practice, based in Vienna. Mr. Virag has 17 years’ experience in telecommunications in both consulting and management in the areas of fixed, mobile, Internet, and e-commerce. He focuses on global telecommunications B2B (e.g., core B2B, ICT services, cloud, managed services, go-to-market) and marketing (customer experience). Mr. Virag also specializes in operations, audit, production model, platform, and process design. He earned an MBA with a focus on strategy development, international marketing, and finance from The Open University, UK. He can be reached at email@example.com.