Jon Ward is a Cutter Expert and a member of Arthur D. Little's AMP open consulting network. As CEO for Beneficial Consulting, he focuses on the cultural and transformational aspects of implementing Agile. Mr. Ward currently acts as an Agile catalyst, producing significant bottom-line results for software and business change initiatives. Using Lean-Agile techniques, he redesigns target operating models for efficiency and purpose, resulting in high-quality solutions — faster and cheaper — that enable improved customer satisfaction and increased market share.
Mr. Ward has been a change management expert for more than 30 years. He believes in contextual Agile. Rather than using one framework or set of techniques, Mr. Ward introduces appropriate Agile ways of working to enable organizations to achieve their strategic goals. This contextual focus may involve tailoring Agile approaches and blending them with traditional techniques; for example, he recently combined benefits management approaches from managing successful programs with components from SAFe and Disciplined Agile. Consequently, Mr. Ward has a reputation for pragmatism and for implementing new ways of working that make a difference. Previously, he was Head of IT for Motorola Communications, Project Manager for Digital Equipment, and Chief Executive for Severn Group Plc. Mr. Ward earned an MBA from Sussex University, UK. He can be reached at firstname.lastname@example.org.