Jon Ward is Senior Consultant with Cutter Consortium’s Business Agility and Software Engineering Excellence practice. He is an organizational change expert with more than three decades of experience in leading transformation initiatives in the financial services, banking, payments, insurance, fast-moving consumer goods, TV, and retail sectors. As a Certified ScrumMaster with a reputation for pragmatism, Mr. Ward has successfully delivered disrupting, customer-oriented initiatives using Agile and traditional approaches. Previously, he was Head of IT for Motorola Communications, Project Manager for Digital Equipment, and Chief Executive for Severn Group Plc. Mr. Ward is currently acting as an Enterprise Agile Coach, developing the Lean-Agile PMO concept to support innovation delivery and writing the “Sponsors’ Guide” to accompany PRINCE2 Agile. He holds an MBA from Sussex University. He can be reached at firstname.lastname@example.org.