Despite the generally positive and upbeat outlook for SaaS and cloud computing, there are a number of risks and pitfalls that must be carefully managed in order to exploit the potential offered by the emerging paradigm. Our contributors offer important insight that will help you assess the risks as they manifest themselves in your specific context.

The importance of the mobile platform as a tool in the arsenal of modern organizations is undeniable. What is less clear is how firms should incorporate the potential of mobile technologies into their IT and process infrastructure. That's the challenge our authors in this installment will help you meet in your own organization.

This month's installment of CBR takes a look at a trend that we see emerging, even though it may not be a reality (yet) for many of our readers. This topic, that my colleague Rick Watson and I call the “digital data genesis capability,” represents the notion that organizations must, in order to stay competitive in the future, develop the ability to embed digital computing equipment and IT in organizational processes to serve goals other than transaction processing, thus creating data in digital form and capturing it at its inception.