The topic of this month's Cutter Benchmark Review ( CBR ) -- progress in supply chain management (SCM) -- is of tremendous importance. How well collections of organizations perform together will surely be determined in large degree by how well they coordinate their supply chains.
May 2002
April 2002
"Web services" offer an exciting vision of the future of IT service delivery in which widely diverse and physically distributed servers and applications interact seamlessly and automatically via standardized interfaces. In a sense, Web services represent the natural extension of the modular, open architectures of the Internet to higher-level applications. But is the application-level modularity depicted in the Web services vision really feasible? What will the IT services industry look like if Web services are successful? As the Beatles said, "Well, you know, we'd all love to see the plan..." Tune in this month and check out the Web services "revolution" for yourself.
In this issue:- Web Services: "You Say You Got a Real Solution...": Opening Statement
- Web Services and the New IT Paradigm
- Web Services: Promises, Risks, and a New Vocabulary
- Utopia Can Wait: Enterprise Web Services Today
- Web Services: I Want to Teach the World to Code, in Perfect Harmony...
- The Long and Winding Road to Web Services
April 2002
"A mere two hours before the scheduled start of the Firestone Firehawk 600 at Texas Motor Speedway, ... [organizers] "postponed" the race. During practice, drivers reached speeds over 235 mph and experienced 5½ Gs for 18 of the 22 seconds it took to complete a lap. It was reported that 21 of 25 drivers said they had experienced dizziness, disorientation, or other problems after the practice session. Driver Michael Andretti ...March 2002
In an earlier life, I participated on a team that was redesigning IT customer support for a large company. As people were prone to do then when they needed to "clean-sheet reengineer" something, we hired a facilitator and retired to a conference room for a week of debating and bickering about trouble tickets, problem diagnosis, information routing, etc. At the end of the week, the facilitator and her minions disappeared to document our deliberations. They returned early in the following week bearing flow charts.March 2002
In this issue:- March 2002 Cutter IT Journal -- The Technology Myth in Knowledge Management
- The Technology Myth in Knowledge Management: Opening Statement
- The New Face of Knowledge Management: Integrating KM Processes and Technology
- A Framework for Knowledge Management
- Global Knowledge: How Shell Developed Global Communities of Practice
- Humanistic Knowledge Technology
- The End of the Beginning: The Future of Knowledge Management
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