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  1. Home
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  • December 2001 Cutter IT Journal -- The Great Methodologies Debate: Part 1

    December 2001

    Resolved
    Traditional methodologists are a bunch of process-dependent stick-in-the-muds who'd rather produce flawless documentation than a working system that meets business needs.

    Rebuttal

    In this issue:
    • December 2001 Cutter IT Journal -- The Great Methodologies Debate: Part 1
    • The Great Methodologies Debate: Part 1: Opening Statement
    • Agile Can Scale: Inventing and Reinventing SCRUM in Five Companies
    • Agile Versus Traditional: Make Love, Not War!
    • Business Intelligence Methodologies: Agile with Rigor?
    • Agility with the RUP
    • Extreme Requirements Engineering
    • Exclusion, Assumptions, and Misinterpretation: Foes of Collaboration
  • November 2001 Cutter IT Journal -- BI and CRM: Critical Success Factors for Achieving Customer Intimacy

    November 2001


    Introduction
    Larissa Moss, Guest Editor

    Business Intelligence: Phase 2 of Your CRM Initiative
    Jay Fruin

    In this issue:
    • November 2001 Cutter IT Journal -- BI and CRM: Critical Success Factors for Achieving Customer Intimacy
    • BI and CRM: Critical Success Factors for Achieving Customer Intimacy: Introduction
    • Business Intelligence: Phase 2 of Your CRM Initiative
    • Seven Reasons Why CRM Projects Fail
    • CRM and the Data Risks from Business Complexity
    • Standards for Business Intelligence
    • Meta Data Return on Investment
    • The Art of Smart: Cultivating Customer Loyalty Through E-Learning
  • Budget Blowout -- Strategies Companies Use to Deal with IT

    November 2001

    This edition of Cutter Benchmark Review will focus on the strategies that companies are implementing to get the most value from their IT department. We examine how companies are aligning their IT strategies with their business strategies and how they are structuring their IT departments to achieve this goal. We then look at how project management impacts the bottom line and finish with an overview of how companies who have outsourced IT overseas have fared.

    In this issue:
    • Budget Blowout -- Strategies Companies Use to Deal with IT
    • With Business Strategy -- and Without
    • Facets of Decentralized IT
    • Immature Project Management Practices Lead to Delays and Expense on E-Projects
    • Managing Offshore Outsourcing
  • October 2001 Cutter IT Journal -- The Future of SPI

    October 2001


    Introduction
    Dwayne Phillips, Guest Editor

    Maturity Alone Is Meaningless: SPI Reality from Industry
    Erik Rodenbach, Frank van Latum,and Rini van Solingen

    In this issue:
    • October 2001 Cutter IT Journal -- The Future of SPI
    • The Future of SPI: Introduction
    • Maturity Alone Is Meaningless: SPI Reality from Industry
    • Start SPI with Credible Estimation
    • Software Process Improvement: Is That What We All Should Be Doing -- Again?
    • Manager, Heal Thyself: Improving Software Processes Means Changing Management Processes
    • Resistance As a Resource
  • Technology Adoption -- Don't Look Down!

    October 2001

    Welcome to the second issue of Cutter Benchmark Review; this month, we look at the technological choices IT managers are facing now, or will be in the near future. The articles in this issue focus on technologies that are in the early adopter phase of implementation, including the computing utility model, instant messaging, the new mobile workforce, and the use of ASPs and XML.

    In this issue:
    • Technology Adoption -- Don't Look Down!
    • IT Professionals Skeptical About Computing Utility Model
    • Corporate Use of ASPs for CRM
    • Instant Messaging: Humanizing the Web
    • The New Mobile Workforce
    • XML Use on the Rise

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