Business Transformation Requires Transformational Leaders
Leadership and teaming skills are front and center in times of rapid change. Meet today’s constant disruption head on with expert guidance in leadership, business strategy, transformation, and innovation. Whether the disruption du jour is a digitally-driven upending of traditional business models, the pandemic-driven end to business as usual, or the change-driven challenge of staffing that meets your transformation plans — you’ll be prepared with cutting edge techniques and expert knowledge that enable strategic leadership.
Subscribe to Arthur D. Little's Culture & Leadership Newsletter
Insight
These five areas define the decisions that must be made as the business technology field fundamentally changes from the world we understood just five years ago. Is there some urgency here? Absolutely, because the nature of the changes we've been tracking is so profound that a misstep here could cost a great deal of time, effort and money.
Crime and fraud on the Internet, once pitched mainly toward individuals, now represent significant and increasing risk to organizations with a digital presence. The risk is aggravated by such factors as personal use of corporate computers, loss of laptops, insecure wireless networks, indefinite retention of personal information, poorly thought-out backup and archiving measures, and offshoring.
Recently, I was in Tampa and Chicago during the same week to speak at data management and business process conferences. It gave me a chance to find out what some of the best and brightest in the business were forecasting for the future of technology. I would imagine that all told there were more than 1,000 technology folks at these conferences.
It started innocently enough. A US educational institution (which we shall call WhoU) was looking to update and standardize the PII of current and former students in its electronic database and upgrade its software to automate much of this process on a going-forward basis.

