Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
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While standard security practices still apply for automation initiatives, there are specific security practices to keep in mind for automation design.
This edition of The Cutter Edge discusses how leaders can prepare themselves for the changes in the software industry; how to master sustainability as technology continues to evolve; what's up and coming with blockchain, and more!
Two major challenges hindering organizations from successfully implementing their customer experience (CX) management initiatives include difficulty defining and mapping just what the customer journey/experience should be and an inability to provide a seamless CX across their different channels. To tackle these issues, organizations are adopting customer journey mapping tools and service blueprints — two different but complementary practices.
APIs have moved beyond system-to-system integration and utility. They have now expanded to focus on solving problems for customers, the workforce, and suppliers/partners. So how do enterprises begin to evolve their API platform?
No matter where you are in your journey or what your stance is on digital architecture (is it real or just story?), this issue of CBTJ will challenge your worldview and challenge each of us “to work as the scientist rather than the consumer of the scientist’s work,” building and testing our own theories in the laboratory of our own experience.
What is the new new thing in artificial intelligence (AI)? What new methods or approaches have been invented? Based on my research, it appears that the real news in AI is processing: advances in computer speed, more solid-state technology, small embedded neural networks, and multilayer neural networks. So what does it all mean?
In Part X of this Executive Update series on statistical project manangement (SPM), we describe many of the metrics within SPM by category.
Kaine Ugwu presents a series of tips, tricks, and techniques to approach the development of a digital architecture. He offers some clear guidance on putting the experience of customers at the heart of the architecture, positioning digital as a strategic approach to reimagining business models and infusing the organization with agility. Ugwu proposes a pragmatic use of industry reference models and pinpoints the key areas that need to be addressed to kickstart this process.