Strategic advice to leverage new technologies
Technology is at the heart of nearly every enterprise, enabling new business models and strategies, and serving as the catalyst to industry convergence. Leveraging the right technology can improve business outcomes, providing intelligence and insights that help you make more informed and accurate decisions. From finding patterns in data through data science, to curating relevant insights with data analytics, to the predictive abilities and innumerable applications of AI, to solving challenging business problems with ML, NLP, and knowledge graphs, technology has brought decision-making to a more intelligent level. Keep pace with the technology trends, opportunities, applications, and real-world use cases that will move your organization closer to its transformation and business goals.
Insight
COVID-19 is spreading at fast speed, and time is of the essence to share, coordinate, and take actions to mitigate pandemic propagation. Current centralized database solutions solve part of the problem, but require an overarching and time-consuming coordination between multiple government and health authorities, including the entire chain of decision makers to collect test data, analyze/diagnostic, register, monitor, and enforce regulations and policies to isolate and monitor COVID-19 cases. Blockchain DLT technology solves the coordination challenges of broken healthcare centralized data lake silos, creating an open, trusted, immutable, and decentralized data architecture framework to speed up a multi-party, end-to-end COVID-19 data-sharing coordination process, while preserving patients’ data privacy.
This Executive Update series examines the extent that organizations are using or planning to use CX practices and technologies, the status of implementing CX management, the establishment of dedicated enterprise CX groups, and the reason such groups oversee CX initiatives. Here in Part IX, we examine findings pertaining to several enterprise CX adoption trends.
COVID-19 has already had a massive impact on all our lives and is on track to continue doing so for some time. In this situation, technology is playing an increasing role in moving life and business forward. This will all have long-term, and potentially positive, impacts on society and how we run our lives.
A project can reconfigure the arrangement of distributed resources, human or otherwise, at any point in the lifecycle of the project, especially with the help of enterprise architecture (EA) to substantially rethink project technology and even organizational approaches. Projects can and should reinvent themselves.
We all are now experiencing a major unprecedented and unexpected crisis caused by the ongoing coronavirus pandemic. The situation we’re facing now is unseen previously, unanticipated, and unimaginable. Any help that we can enlist to emerge from this unprecedented crisis — and other potential crises we may encounter in the future — is worth pursuing. In this Advisor, let’s explore how autonomous technology can be employed in key areas to control and manage emergencies we face now.
From Digital Shift to Digital Champion
This Executive Update sets out a roadmap to help companies understand what becoming a digital company means for them and how a digital equilibrium can be achieved, based on experience with traditional, non-digital businesses.
Architecting Ecosystems with Business Architecture
This Executive Update provides an overview of the essential role business architecture plays in defining, designing, implementing, and managing business ecosystems, along with examples of where this concept is emerging in practice.
This Advisor explores two key ways in which the concept of business design can help bolster artificial intelligence (AI): by improving the customer experience and by identifying and protecting the data that powers AI.

