Advisor

Who Says IT Staff Can't Manage Outsourcing Deals? Key Skills for Outsourcing Professionals, Part 1

Posted October 11, 2006 | Leadership | Leadership |

Although many organizations have successfully outsourced various IT functions for years, reports of outsourcing "failures" (like early termination, significant renegotiation, and unrealized value) still abound. Fortunately, both buyers and providers are getting more adept at diagnosing and addressing their outsourcing problems.

About The Author
Sara Enlow
Sara Enlow is a Principal with Vantage Partners, LLC, where she is a member of the outsourcing practice. At Vantage, Ms. Enlow focuses on helping buyers and providers of ITO and BPO services better manage their relationships. Prior to joining Vantage, Ms. Enlow was a Consultant with Accenture. There, she helped her clients to prepare for major systems implementations by improving business processes, modifying organizational roles, and designing… Read More
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