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Shirley Becker

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A Goal-Driven Approach to Assessing the Usability of an e-Commerce System
A Goal-Driven Approach to Assessing the Usability of an e-Commerce System

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	When People Matter, Performance Follows
	Building a Sustainability Strategy That Delivers for All
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	The Agentic Divide: Why Data‑Mature Firms Pull Away & How to Catch Them

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Research
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