Mabel Ciancio studied social communication science at Buenos Aires University, with a career orientation in information architecture and the Internet. Ms. Ciancio began her career as a Research Analyst at Citicorp, was Marketing Manager at Stylus, and in 2004 started her own firm as Founder and Partner of IT Concept. For the past six years, she has conducted research and marketing projects for prestigious companies within the IT industry, such as Red Hat, Intel, and SAP. Currently, Ms. Ciancio serves as Online Strategy Advisor at the AGC. She can be reached at mabel.ciancio at it-concept.com.ar.