Summary

Member for

3 years 2 months

Showing all content that your subscription currently has access to.

Network

The Cutter Edge: Disrupting Agile, 5 Keys to Digital Shift Success, Intelligent Automation Research

The Cutter Edge

This edition of The Cutter Edge discusses why disruption is needed to keep agile alive and relevant, identifies five key factors essential to delivering value and realizing a digital shift, and more.

Implementing Industrial Agile in Your Organization

Implementing Industrial Agile in Your Organization

Advisor

The Industrial Agile Framework is a framework for applying Agile to physical product delivery. It pulls together everything that’s needed to design and mass produce a product, beginning with an idea and including design, components, supplier considerations, manufacturing, and everything in between. With Industrial Agile, you can change directions while working on product development and you don’t have to go back to square one. And, as with Agile for software, inspecting early and often means finding and fixing errors before they become excessively costly. At the end of their recent webinar on the Industrial Agile Framework, Cutter Consortium Senior Consultants Hubert Smits and Peter Borsella responded to some questions that you may be wondering about as well.

Business Agility & Software Engineering Excellence
automation

Beyond Automation: AI, ML & RPA — An Introduction

Advisor

This month's issue of Cutter Business Technology Journal (CBTJ) examines the new face of automation and explores novel ways to address the various issues and challenges encountered.

Cutter Business Technology Journal
primary data

A Closer Look at COVID-19 Primary Data

Advisor

There are two types of data involving COVID-19: primary data and secondary data. As we explore in this Advisor, primary data relates directly to the pandemic and measures outcomes.

Cutter Business Technology Journal
Hand puzzle

The Cutter Edge: Successful Ecosystems Require Solid Business Architectures, Enterprise Agility Use It or Lose It, more

The Cutter Edge

In this edition of The Cutter Edge, you'll discover practical exercises that will help your organization achieve enterprise agility, how to create a solid business architectures that underpin successful business ecosystems, and how to prepare for the post-Corona era in the oil & gas industry.

5 Keys to Enabling a Digital Shift

5 Keys to Enabling a Digital Shift

Advisor

A digital company uses digitalization to increase its value. Achieving this requires a holistic approach, which covers the business model, processes and organization, digital enablers (e.g., data and technology), and employee skills and company culture. Finding out which initiatives add value and contribute to company goals is key to finding the digital equilibrium.

Business Technology & Digital Transformation Strategies
trust intro

Trust: Is IT the Problem or the Solution? — An Introduction

Advisor

As we fight through current issues and eventually come out on the other side to whatever will be the “new normal,” a word has increasingly made its way into the daily discourse of business and technology leaders, as well as of politicians (at least those who know how to spell it): trustworthiness. Some things are noticed only when we miss them; trustworthiness is one of those. It is interesting to delve into how we got to this situation; the role that information technology has been playing in the erosion of trustworthiness; and how it, like many double-edged tools, might help solve the very problems it has helped create.

Cutter Business Technology Journal
trust

Trust: Is IT the Problem or the Solution? — Opening Statement

Article

This issue’s contributors have addressed the question of trustworthiness from a variety of angles. Each article offers a significant contribution to the challenge of restoring and maintaining trust.

Business Agility & Software Engineering Excellence, Business Technology & Digital Transformation Strategies, Data Analytics & Digital TechnologiesCutter Business Technology Journal
Business Architecture is Essential for Successful Ecosystems

Solid Business Architecture Underpins Successful Business Ecosystems

Advisor

Defining, designing, implementing, and managing cross-organization collaborations and ecosystems requires a new mindset, solid architecture, and effective end-to-end execution of business direction. Business architecture and business architects are perfectly suited to help with all three.

Business & Enterprise Architecture
3 practices

The Cutter Edge: Three Practices to Improve Employee Engagement, Post-Pandemic Auto Industry Recovery, and more.

The Cutter Edge

In this edition of The Cutter Edge, you'll explore three practices to improve employee engagement, strategies for post-pandemic auto industry recovery, and more.

Improving Employee Engagement with 3 Practices

Three Practices to Improve Employee Engagement

Advisor

Collaboration is a key factor in solving many complex problems, including the one we currently face. In fact, collaboration is a new paradigm that is increasingly finding its way into many traditional practices, including the modern corporation, where it has been introduced via horizontal organizations. Horizontal organizations are based on collaboration and trust as their default strategy. This kind of organization increases employee satisfaction and builds higher profits. In this Advisor, we examine how practices such as an open-book management policy (OBM), consent decision making, and a bold profit-sharing policy lead to greater profit and, ultimately, real customer satisfaction.

Business Agility & Software Engineering Excellence
code matrix

The Cutter Edge: Misunderstanding the COBOL crisis, DevSecOps red flags, automotive industry tips ...

The Cutter Edge

This edition of The Cutter Edge highlights a long-overdue infrastructure issue brought to light by COVID-19, the missteps taken with DevSecOps efforts, tips for the automotive industry, and more.

A “Covidian” Architecture: Designed for Uncertainty

A “Covidian” Architecture: Designed for Uncertainty

Advisor

We are now well into the depths of dealing with the current situation. In assessing performance in the face of uncertainty, have you identified and inventoried the capabilities, including ones that you barely knew existed within the depths of your enterprise? Can you use this learning to build a more Covidian architecture that will withstand future assaults that could be worse than the one we have been going through?

Business & Enterprise Architecture
autoindustry

Setting the Course for Automotive Recovery After COVID-19

Executive Update

Economic lockdowns in the COVID-19 crisis have quickly and severely compromised the automotive supply chain and dealerships worldwide in unprecedented ways. The recession after the crisis will cut global car demand by multi-digit percentages in 2020, followed by a slow recovery that will lag GDP rebound by one or two years. By the time car sales reach pre-crisis levels again in two to three years, powertrain electrification and digitalization will have made additional advances, just as buyers are returning to the market. This confluence creates opportunities in the automotive crisis recovery for those in the industry who set themselves on the right course now.

Business Technology & Digital Transformation Strategies
disruptagile

Disrupting Agile: Is Agile Ready? — An Introduction

Advisor

The introduction of Agile practices changed how product development was organized, managed, and executed with the objectives of enhancing customer satisfaction, improving customer/market responsiveness and developer morale, and cutting out impediments to delivery. Indeed, “Agile” has been clearly popularized in much of the product development world. But strong and steady signals are emerging that those objectives are not being met. What happened?

Cutter Business Technology Journal
Misunderstanding the Need for “COBOL Programmers”

Misunderstanding the Need for “COBOL Programmers”

Advisor

Rapid and unprecedented changes to the unemployment laws have created both a tidal wave of transactions that need to be processed, and significant changes to the programmed business processes that execute those transactions. Those business processes are entombed in old COBOL code on old mainframe systems. People are starting to panic about needing COBOL programmers. Yes, but.…

Business Technology & Digital Transformation Strategies
Remote everything

Transitions to Remote Everything with COVID-19

Advisor

In this Advisor, Rich Huebner shares some of his thoughts about how the COVID-19 pandemic is going to fundamentally change the education industry, in particular, and offers some lessons learned for other industries as well.

Business Agility & Software Engineering Excellence
Covid 19 resources

The Cutter Edge: Lessons in Wartime Medicine Decision Making, Managing Risk with AI and ML, EA Virtual Training

The Cutter Edge

in this edition of The Cutter Edge, we explore decision making lessons in wartime medicine, the impact of COVID-19 on the business technology sector, managing risk with AI and machine learning, and more!

NL and Speech Solutions

Can You Hear Me Now? NL and Speech Solutions for CX and Support

Advisor

As a result of the pandemic, we are witnessing increasing interest by organizations for utilizing natural language processing and speech recognition solutions targeted at customer engagement and support — particularly in the form of smartbots, intelligent assistants, conversational computing, and other applications designed to automate customer requests and assist human agents with contact/call center operations. In this Advisor, we examine some of the types of NLP and speech solutions available to organizations and consider some of the issues to keep in mind when it comes to employing such offerings.

Data Analytics & Digital Technologies
When Life Gives You Lemons

When Life Gives You Lemons...

Advisor

As of this writing, we have no firm idea of the human and economic toll to expect from the COVID-19 pandemic or how long painful countermeasures will be necessary. A crisis? For sure. Let’s not waste it; let’s learn from it. Our forced adaptation to a totally unfamiliar world can and should cause us to critically examine assumptions about how we live and work and conduct business. There is a broad spectrum of possibilities, but this Advisor focuses on where IT plays a major role.

Business Technology & Digital Transformation Strategies

Showing all recent content.

Agile in Balance

Agile in Balance: Collaboration and Specialization

Advisor

The best business management books continue to be read and referenced, and the frameworks they present applied to today’s workplaces. Cutter Consortium thought leaders have provided timeless wisdom through their writings that is as thought-provoking today as when it was first published.

Communicate!

To Build and Sustain Momentum in a Digital Shift, Communicate!

Advisor

As we explore the idea of “making a digital shift,” it’s important to examine the ways to keep up the momentum and stay on track in managerial, not technical, terms. The premise is that, as with a paint job, meticulous preparation is essential to success. From the earliest days, partial successes and outright failures litter the history of digital shifts, with write-offs running into 10 figures on some government projects.

Secondary data

Predicting Pandemic Spread with COVID-19 Secondary Data

Advisor

In this Advisor, we take a closer took at another type of important COVID-19 data: secondary data, which can help with future pandemic predictions.

So Much Data

So Much Data

Advisor

The volume of data available within an enterprise — and externally to it — is phenomenal. As a consequence, the role of information architecture has evolved, from the passive structuring and managing of data to a smarter, more active role of information effectiveness.

Network

The Cutter Edge: Disrupting Agile, 5 Keys to Digital Shift Success, Intelligent Automation Research

The Cutter Edge

This edition of The Cutter Edge discusses why disruption is needed to keep agile alive and relevant, identifies five key factors essential to delivering value and realizing a digital shift, and more.

Enterprise Architecture: A Key to Unlocking the Value of Acquisitions

Webinar

M&As can be rife with challenges. But with a relentless focus on using Enterprise Architecture to catalyze acquisitions, the challenges can be mitigated. In this webinar, Gustav Toppenberg and Stefan Henningsson look at the problem of acquisitive growth and reveal how advances in Enterprise Architecture practices not only overcome the obstacles, but also enable value creation.

The Doctor Is In

The Doctor Is In: Using Machine Learning Tools in a Pandemic

Advisor

Researchers at hospitals, universities, and technical institutes are teaming up to apply artificial intelligence, machine learning, and analytics to help determine and predict COVID-19 patients’ hospitalization paths and medical needs.

What to Do in a Pandemic: Managing Risk with AI and ML

What to Do in a Pandemic: Managing Risk with AI and ML

Advisor

Established risk management methodologies and approaches tend to be static in nature and lead to models that are backward-looking. During the COVID-19 crisis, many companies have found their decision-making tools and dashboards for crisis management and business continuity to be inadequate given the geographic scale of the disruption. New risk models look ahead by utilizing AI and ML and can be continually updated as more data becomes available. In the first in a series of webinars, Tom Teixeira, Carl Bate, and Craig Wylie answered some questions about what risk management looks like in this changing business landscape.

Implementing Industrial Agile in Your Organization

Implementing Industrial Agile in Your Organization

Advisor

The Industrial Agile Framework is a framework for applying Agile to physical product delivery. It pulls together everything that’s needed to design and mass produce a product, beginning with an idea and including design, components, supplier considerations, manufacturing, and everything in between. With Industrial Agile, you can change directions while working on product development and you don’t have to go back to square one. And, as with Agile for software, inspecting early and often means finding and fixing errors before they become excessively costly. At the end of their recent webinar on the Industrial Agile Framework, Cutter Consortium Senior Consultants Hubert Smits and Peter Borsella responded to some questions that you may be wondering about as well.

automation

Beyond Automation: AI, ML & RPA — An Introduction

Advisor

This month's issue of Cutter Business Technology Journal (CBTJ) examines the new face of automation and explores novel ways to address the various issues and challenges encountered.

Business & Enterprise Architecture

Demo Your Architecture to Improve Buy-In

Advisor

In my coaching, it is incredible how much pushback I receive on the idea of demoing your architecture. It seems Agile teams are comfortable demoing end-user functionality, but incredibly uncomfortable when you ask them to demo architectural elements.

Beyond Automation: AI, ML & RPA

In this issue of Cutter Business Technology Journal (CBTJ), we examine the emergence of the new face of automation and explore novel ways to address the various issues and challenges we encounter. As we start to implement smart technologies to automate enterprise processes and activities, we must look at automation with a new mindset, holis­tically, broadening our vision. The five articles in this issue present insightful perspectives and ideas on intelligent automation.

smartfactory

Governing Intelligent Automation

Article

Daniel J. Power, Ciara Heavin, and Shashidhar Kaparthi argue that a better governance mechanism is necessary to minimize the dangers of rushing to adopt AI and automation without due consideration of the risks. They present a governance framework for intelligent automation that includes all key stakeholders and offer policy prescriptions and guidelines for successful intelligent automation.

optimizevalue

Superimposing Natural Intelligence on Artificial Intelligence: Optimizing Value

Article

Tad Gonsalves and Bhuvan Unhelkar argue that while machine intelligence facilitates smart automation and autonomous operations, yielding benefits, it cannot handle decisions that need to account for subjective factors, such as satisfaction, perceived quality, or joy, which cannot be parameterized in an ML algorithm. The authors recommend judicious superimposition of human natural intelligence (NI) on machine intelligence as a better way to facilitate business decisions that factor in customer value. In their discussion of how to achieve this goal, they also present a few use cases that embrace this hybrid intelligence.

automation silos

Breaking Automation Silos: An Integration Approach for Smart Automation 2.0

Article

In most enterprises, business processes are automated in isolation, creating “automation silos” — a major barrier to realizing the fuller potential of enterprise-wide integrated automation. In their article, Aravind Ajad Yarra and Danesh Zaki address this issue. They differentiate between first- and second-generation smart automation and identify key imperatives to ensure desired integration across an entire business process. Furthermore, they present a detailed architecture for, and a pathway toward, smart automation 2.0, which enterprises can adopt to enable their automation bots to cooperate across the value chain

intelligent automation

Intelligent Automation: An Alchemy of Technology and Human Intelligence

Article

Namratha Rao and Jagdish Bhandarkar outline the concept of intelligent auto­mation using AI, ML, and RPA. A case study from the financial sector highlights the benefits gained through RPA. The authors explain how an intelligent bot can be trained and deployed over a period of a few months, and they emphasize establishing a roadmap, applying the right security measures, and setting up robust governance as three key tenets for scaling automation.

intelligent enterprise

The Intelligent Enterprise Defines the Future of Business

Article

Joseph Byrum describes an intelligent enterprise as one that embraces AI to guide all its functions and decisions, small or large. However, this business is not run by the all-knowing, utopian artificial general intelligence (AGI) that science fiction writers and some commentators envision, which is a distant dream. Rather, it is an enterprise run by augmented intelligence — humans using AI and decision support tools that are enriched to the extent that is currently realistic and feasible. Byrum discusses the advantages of enterprises embracing augmented intelligence but cautions that making the entire enterprise “intelligent” requires concerted effort.

Beyond Automation

Beyond Automation: AI, ML & RPA — Opening Statement

Article

We present in this issue of CBTJ a set of five articles that provide actionable insights on topics of current interest to professionals and executives. We hope the articles inspire and encourage you to harness advanced automation in your domain of interest.

Weighing the Risks in Adopting BaaS

Weighing the Risks in Adopting BaaS

Advisor

Although many organizations’ IT departments have begun to focus on quickly adopting emerging technol­ogies, many of those organizations struggle to balance the need to deploy new technology with speed and agility while maintaining compliance with their organization’s traditional risk management frameworks. This struggle is why organizations adopting BaaS must shift from letter of the law (“box-checking compliance”) to spirit of the law (principles-based compliance) risk management (i.e., to risk-based methodologies whose foundational risk mitigation principles align with desired business outcomes).

Does Agile Need Disrupting? by Whom? and How? 

Q&A

Hillel Glazer leads a Cutter Consortium Members-only Q&A on the Agile experience in your organizations — What’s been good? What’s been difficult? What workarounds and solutions have you’ve created? What does the future hold for Agile in your organization on the team level? On the enterprise level? What kinds of disruptions might be good for Agile in general?