Executive Update

Fighting the Metrics Glut: Keep Your Eye on Mastering Strategic Activities

Posted December 2, 2008 | Leadership |

IT shops generate oodles and oodles of metrics. IT hardware and software can spit out hundreds of operational metrics, mostly to monitor system performance and diagnose system errors. On the hardware side, routers, switches, and data devices produce metrics that let operators infer the volume and kind of usage patterns at work.

About The Author
Vince Kellen
Vince Kellen is a Fellow of Cutter Consortium, a member of Arthur D. Little's AMP open consulting network, and a frequent Summit speaker. He is currently CIO at the University of California San Diego (UCSD), a member of UCSD’s Chancellor's Cabinet, and Vice Chancellor and CFO of the UCSD senior management team. Dr. Kellen brings a rare combination of academic, business, and IT strategy experience to his role, with a focus on strategic… Read More
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