Proactive business risk management, distinct from the immediacy of finite crisis management, holds the potential for the most substantive and lasting changes to future company operations. Before COVID-19, when asked about top risks, executives would most often respond reflexively about regulatory oversight and economic conditions. If pressed further, many leaders quietly acknowledged concerns about the readiness of enterprise-wide risk programs to credibly identify, assess, and manage risk, particularly strategic risk.
In Poland, the lockdown started at the beginning of March 2020. Instantly, the business, education, healthcare as well as social and cultural life switched to a new “modus operandi,” based on online relationships, sharing of digital assets, and digitally enabled processes. Digital habits, which used to be an optional way of handling daily routine tasks, have suddenly become the only possible way of achieving personal, professional, or political goals.