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"Adding Value" Boils Down to Pleasing the Consumer

Posted December 5, 2018 | | Amplify
Value

“Value” is not a substance ladled into a product by some parts of the production process but not by other parts. Instead, value arises from an act of valuation on the part of the user of a product. So, in determining whether some activity “adds value,” the right question to ask is not, “Does the user of this product value the activity?” The user of the product does not value any production activities whatsoever, in and of themselves. What the user values are the features of the final product, regardless of how they were brought about.

About The Author
Gene Callahan
Gene Callahan is an Industry Associate Professor of Computer Science at NYU’s Tandon School of Engineering, where he teaches one of the first DevOps courses in the US. Dr. Callahan worked for two decades as a software engineer and manager. He is the author of Economics for Real People and Oakeshott on Rome and America. Dr. Callahan holds a master’s degree from the London School of Economics and Political Science and a PhD from Cardiff University… Read More
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