April 2001 IT Metrics Strategies

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April 2001 IT Metrics Strategies

Posted March 31, 2001 in
In this issue:

Executive Summary

I recently gave a full-day tutorial at the Applications of Software Measurement Conference in San Diego, California, USA. Two statements from audience members spoke volumes on the dilemmas IT managers face: "I'd like to hear more on negotiation and less on metrics"; and "I can't do a thing about my deadlines. I also have little leverage regarding the number of people on my team.