Assessing the Post-Implementation Business Impact of IT Projects

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Assessing the Post-Implementation Business Impact of IT Projects

Advisor
Posted November 8, 2006 in Business Technology & Digital Transformation Strategies


Practically every client we work for admits, sheepishly, that they do not examine the business impact of projects after implementation. There's no post-implementation audit, apparently. They're too busy doing new projects. Given that companies spend a lot of money and attention on IT projects, this seems strange. Shouldn't we be assessing the actually realized return-on-investments (ROI) for projects?

Well, sure. But what's the point?