Business Process Improvement: Automating an Otherwise Manual Process -- A Case Study

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Business Process Improvement: Automating an Otherwise Manual Process -- A Case Study

Advisor
Posted November 26, 2013 in Business & Enterprise Architecture

This case study illustrates that sometimes very significant business goals seem to get washed out of the process of specifying and building a system; the focus is on managing the solution (e.g., certainly reducing manual effort is solved with automation) rather than on managing the relationship be