Change Leadership in the Digital Era — An Introduction

Posted January 24, 2018 in Cutter Business Technology Journal
Shelia Cox

Today’s digital technologies are driving continuous disruption. Survival is based on an ability to sense changes early — and adapt quickly. However, most top-down, hierarchical organizations have structures and processes that attempt to treat continuous changes as discrete, one-time events. Simply put, organizations are using change management approaches that don’t work with digital transformation. Digitally-driven change is messy and unpredictable. Unpredictability unsettles everyone. Successful orga­nizations of the future will embrace the mess — and fundamentally change their organizational culture.

About The Author
Sheila Cox
Sheila Q. Cox is Director of Cutter Consortium's Change Management practice (a subpractice of Business Technology & Digital Transformation Strategies) and a member of Arthur D. Little's AMP open consulting network. She guides leadership teams as they transform themselves and their organizations to achieve and sustain new levels of performance. Ms. Cox is a systems thinker with deep expertise in IT systems and organizational, cultural, and… Read More
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