Customer-Managed Information and Relationships Survey Data

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Customer-Managed Information and Relationships Survey Data

Posted June 26, 2011 in




In this issue:

SURVEY DEMOGRAPHICS

This survey examined how well organizations are equipped to work with the new reality in which consumers have some degree of control over the increasing amounts of personal information they provide online, including with whom they share that information. Nearly half (44%) of the 32 responding organizations are headquartered or based in North America, with 19% in Europe, 19% in Australia/Pacific, 9% in Africa, 6% in Asia, and 3% in the Middle East.