Executive Update

CX Management in the Enterprise, Part IV: Practices and Techniques of Interest to Organizations

Posted September 5, 2019 in Data Analytics & Digital Technologies
Curt Hall

In Part IV of this Executive Update series on customer experience (CX), we review the CX practices and techniques that organizations are interested in adopting.

About The Author
Curt Hall
Curt Hall is a Senior Consultant with Cutter Consortium’s Data Analytics & Digital Technologies and Business & Enterprise Architecture practices. He has extensive experience as an IT analyst covering technology trends, application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), cognitive systems, machine learning, conversational computing, and advanced analytics. He also… Read More
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