Decision Automation: Challenges and Opportunities

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Decision Automation: Challenges and Opportunities

Article
Posted March 11, 2019 in Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies Cutter Business Technology Journal


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Daniel Power and Ciara Heavin discuss the need for — and the benefits of — automating decisions and decision processes and explore major areas of decision automation. They examine emerging, innovative sens­ing technologies — such as ambient intelligence and the IoT — that support decision automation and identify five major challenges and opportunities associated with deploying decision automation and sensors.