Many classic change management models fail to consider the significant dimensions of technology and innovation. This Advisor shares a case study involving a bank that developed key performance indicators to track all dimensions of change, enabling the bank to constantly improve its capability to implement change.
Advisor
Driving Change: A Case Study in Banking
Posted November 26, 2020 in Business Agility & Software Engineering Excellence
About The Author
Jagdish Bhandarkar is a technology geek with 20+ years' industry experience with various Fortune 500 companies. He is the CTO at SLK Software Services, responsible for driving the company’s technology vision of continuously enhancing innovation on behalf of customers at a global scale. Dr. Bhandarkar has authored various articles for journals and conferences. He earned a master’s degree in engineering and a PhD from MIT. Dr. Bhandarkar is an… Read More
Namratha Rao is a techno-change management expert with nearly two decades of industry experience. She is AVP of Product Engineering Development at SLK Software Services, where she heads the organizational change management, product development, and applied innovation areas. A thought leader and practitioner in “blue ocean” strategy, Ms. Rao has led many initiatives in SLK’s Value-Based Advisory Services to create a differentiation for SLK and… Read More
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