We often encounter CIOs with a common complaint: business executives demand more business impact and less cost from IT. When we explore the issues with these CIOs, we discover that the problem is more fundamental: the IT organization has been incapable of communicating IT's business impact to business executives. That is, other than IT's cost (the cost of IT borne by the business units), the IT organization has not (credibly) communicated the impact and value of what they do to the business executives who pay the bills.
Advisor
Effectively Communicating IT'S Business Impact to Business Executives
Posted June 28, 2006 | Leadership |
About The Author
Bob Benson applies more than 40 years of academic and corporate experience to assist companies and government agencies in understanding the business value of IT, strategic and financial IT management, strategic IT planning, effective IT application development, and IT governance. He has written more than 100 Cutter Consortium Advisors on business technology strategy and IT governance as well as additional Executive Reports, Updates, and Cutter… Read More
Tom Bugnitz's specialties include business and organization transformation through information systems, information systems organization management, technology planning, the impact of new and emerging technologies, the impact of technology on business strategies, information systems operations, strategic systems applications, and leadership for executives.
Mr. Bugnitz has lectured widely on these subjects and has codeveloped methodologies in… Read More
Tom Bugnitz's specialties include business and organization transformation through information systems, information systems organization management, technology planning, the impact of new and emerging technologies, the impact of technology on business strategies, information systems operations, strategic systems applications, and leadership for executives.
Mr. Bugnitz has lectured widely on these subjects and has codeveloped methodologies in… Read More
Bill Walton's areas of special interest and expertise include performance measurement, integrated strategic planning, IT/business value, organizational change management, and technology driven change. Previously, Mr. Walton spent 17 years with Gartner Group and Real Decisions, where he was responsible for the development of several innovative IT measurement services and their associated analytical methods. Most recently, Mr. Walton was involved… Read More
Bill Walton's areas of special interest and expertise include performance measurement, integrated strategic planning, IT/business value, organizational change management, and technology driven change. Previously, Mr. Walton spent 17 years with Gartner Group and Real Decisions, where he was responsible for the development of several innovative IT measurement services and their associated analytical methods. Most recently, Mr. Walton was involved… Read More
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