Engendering Trust Is a Key to Successful IT Management

Posted April 14, 2016 in Business Technology & Digital Transformation Strategies

Over the past few years, the professional prestige of IT departments has declined while the use of IT keeps growing. Soon, practically all smartphones and smart TVs worldwide will connect to the Internet, and while billions of these devices and the systems that power them will go online and increase the demand for IT, my professional practice and the data from the MMVM project indicate that the influence of CIOs and IT teams is decreasing, while the frustration of organizations and clients with the IT organization is increasing. The high failure rate of IT projects persists, while obsolete systems and cybersecurity risks are on the rise. That’s why it’s indispensable to start moving IT management in a different direction — the professional and deliberate management of trust, along with continuous growth in the soft management capabilities of IT professionals that have become the new core competences of the technical professional.

About The Author
Carlos Viniegra
Carlos Viniegra is a Senior Consultant with Cutter Consortium’s Business Technology & Digital Transformation Strategies practice. He is the founder of High Performance Analytics and former Head of the Digital Government Unit at the Ministry of Public Administration (Mexico). Previously, he was Director General of Information and Energy Studies at the Ministry of Energy and former CIO at both the Ministry of Agriculture, Livestock, Rural… Read More
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