Executive Summary

The Evolution of IT: Improving Organizational Capabilities and Promoting Business Value -- Part II

Posted April 23, 2012 in Business Technology & Digital Transformation Strategies

As we pointed out in Part I of this two-part Executive Report series, some may argue that IT's capacity to contribute to business competitiveness has faded, but we suggest instead that it has evolved and expanded, maturing and changing within a subset of companies that have effectively managed to use IT in various ways. However, it's important to note that not all companies achieve equal success with their mature approaches to IT-based capability and value creation.

About The Author
Robert Austin
Robert D. Austin is a Fellow of Cutter's Business Technology & Digital Transformation Strategies and Data Analytics & Digital Technologies practices. He is a former editor of Cutter Benchmark Review and a regular speaker at the annual Cutter Summit. Dr. Austin will facilitate the case study What Really Happened with GE’s Digital Transformation? at Cutter Summit 2021, April 12-13 in Waltham, MA. Dr. Austin is a professor of IT… Read More
Richard Nolan
Richard (Dick) Nolan is a Fellow of Cutter Consortium’s Business Technology & Digital Transformation Strategies practice. From 2003-2008, he served as the Philip M. Condit endowed Chair in Business Administration at the Foster School of Business of the University of Washington (UW), where he researched a set of workable management principles for the information economy. Prior to joining UW, Dr. Nolan was the William Barclay Harding Professor… Read More
Rune Berendtsen
Philip Dahlstrom
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