How to Stop Making Decisions in the Dark

Posted September 30, 2014 in Business Agility & Software Engineering Excellence, Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies Cutter Business Technology Journal

Decision making is greatly aided by visual systems because we can't ignore a huge physical artifact that is showing us a need for change or action. In this article, Jim Benson looks at the kanban board as a tool to see work and gain insights into how to make work better.

About The Author
Jim Benson
Jim Benson, CEO of Modus Cooperandi (, specializes in Lean project management and the management of knowledge work. He is the creator of Personal Kanban and, with Tonianne DeMaria Barry, coauthored the book Personal Kanban, which won a Shingo Research Award for Excellence in 2012. He is the 2012 winner of the Brickell Key Award for excellence in Lean thinking. For the past two decades, Mr. Benson has worked at uncovering ways… Read More
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