Article

Introducing a Client-Vendor Model for DevOps Implementation

Posted March 24, 2021 in Business Agility & Software Engineering Excellence, Business Technology & Digital Transformation Strategies Cutter Business Technology Journal
clientvendor
Successful transformation requires organizations to structure and operate in new ways, which requires creating many new patterns for designing teams and their collaborations with other groups. Anna Wiedemann et al. introduce one example of an organizational structure tactic for enabling successful evolutionary change with a small group of development teams supported by a vendor-managed operations environment.
About The Author
Anna Wiedemann
Anna Wiedemann is a Research Associate at Neu-Ulm University of Applied Sciences (Germany). Her current research comprises Agile IT, DevOps teams, and qualitative research methods. Dr. Wiedemann has been published in European Journal of Information Systems, Communications of the ACM, and several conference proceedings, including International Conference on Information Systems, European Conference on Information Systems, and Hawaii International… Read More
Dirk Heiss
Dirk Heiss is Head of Digital Platforms at Munich RE. Previously, he held the positions of Head of Global Infrastructure and Head of Risk and Security Management. Dr. Heiss has more than 25 years’ experience in the IT industry and has worked for various technology organizations, including Gartner, Horváth & Partners, and the IT Service Management Forum. He is a certified Gartner TCO Expert, holds a Foundation Certificate in IT Service… Read More
Nick Bartlett
Nick Bartlett is Head of Digital Services at Munich RE. Previously, he worked at Maersk as Head of IT Delivery for e-commerce/customer engagement as part of a significant digital transformation driving Agile at scale and moving from a project to product-based DevOps organization. Before this, Mr. Bartlett worked for 10 years as a management consultant at PA Consulting specializing in program delivery across a range of industries. He can be… Read More
Helmut Krcmar
Helmut Krcmar is Professor Emeritus of Information Systems in the Department of Informatics at the Technical University of Munich (TUM, Germany), with joint appointment at the School of Management, where he is currently Founding Dean and Delegate Officer of the President. Dr. Krcmar also served as Postdoctoral Fellow with IBM Los Angeles Scientific Center and Assistant Professor of Information Systems with the Leonard Stern School of Business,… Read More
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