Knowledge Is Bifurcated

Posted September 3, 2015 in Business Agility & Software Engineering Excellence

Bifurcation of knowledge is a fact of life in most hierarchies. People at the top understand the context. Founders, the first 15 employees, and key managers know the business, the market, the product, the customers. They hold the financial information about how the company makes money and the current financial status. Since they hold this info, they also know what the company should do -- on a strategic and tactical level. Knowledge flows down, but mostly on a "need to know" basis -- a trickle, not a torrent.

About The Author
Esther Derby
Esther Derby is a Senior Consultant with Cutter's Business Agility & Software Engineering Excellence practice. She is a recognized leader in the human side of software development, including management, systems thinking, organizational change, collaboration, team building, facilitation, and retrospectives. Since 1997, she has run her own consulting firm, Esther Derby Associates, Inc. Ms. Derby helps managers create the conditions for success… Read More
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