One of my friends wanted help in growing her business. As a local restaurant owner, she had received many accolades and encouragement to expand. Being a wise (and cautious) leader, she wanted first to see if the compliments she was receiving were warranted and whether her "product" was truly worthy of expansion. She didn't want to trust that her friends and family weren't just being nice. Rather, she wanted to measure the quality of her restaurant.
Executive Update
A Leadership Approach for a Metrics Program: Part II -- On Leadership's Role and "Staying Out of the Kitchen"
Posted April 28, 2013 | Leadership | Technology |
About The Author
Martin Klubeck is a recognized leader in organizational development, where he focuses on metrics, vision setting, and professional development planning. He has helped organizations design, create, and use meaningful metrics programs for more than 20 years. Mr. Klubeck's ability to take the complex and simplify it has made him a highly sought-after teacher, speaker, and consultant. Along with several publications and presentations, he is the… Read More
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