Learning and Organizational Change: The Soft Stuff Is the Hard Stuff ... Still

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Learning and Organizational Change: The Soft Stuff Is the Hard Stuff ... Still

Executive Update
Posted April 28, 2013 in Agile Product Management & Software Engineering Excellence, Business Technology & Digital Transformation Strategies

This simple statement -- "the soft stuff is the hard stuff" -- should appear as a screen saver on each device of every IT professional. It was true when either the management and IT guru Tom Davenport or the late reengineering guru Mike Hammer first said it, and it is still true today.