Maintaining Customer Loyalty During & After a Crisis
By Dave Cherry
Posted July 22, 2020 | Leadership | Technology | Amplify
Through a series of equations, Dave Cherry outlines how to maintain customer loyalty before and after crises. He asserts that “for technology and business leaders to count among the bold, deciphering how to capitalize on this opportunity requires a foundation of confidence, flexibility, and resiliency — all anchored and enabled by knowledge.”
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