Executive Summary

Negotiating the Outsourcing Relationship

Posted February 29, 2000 in Business Technology & Digital Transformation Strategies, Business Technology & Digital Transformation Strategies

The key to a successful outsourcing project lies in the buyer's ability to negotiate an effective contract and manage a working relationship that will change and evolve over the life of the project. The goal of the accompanying Executive Report is to start you thinking about strategies you can employ in the negotiating process to ensure a successful working relationship with your outsourcing vendor.

About The Author
William Zucker
William A. Zucker is a Senior Consultant with Cutter Consortium's Business Technology & Digital Transformation Strategies practice. Mr. Zucker is a partner at McCarter & English, LLP, in its Boston office. Mr. Zucker has served in a number of special capacities including being a special assistant attorney general for the Commonwealth of Massachusetts to investigate the construction and design issues arising from the construction of the… Read More
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