Orgs Interested in Personalization and Omnichannel Hubs/Marketing Tools

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Orgs Interested in Personalization and Omnichannel Hubs/Marketing Tools

Advisor
Posted November 13, 2019 in Cutter Business Technology Journal


Curt Hall

Organizations are interested in adopting several technologies to support their customer experience initiatives. This Advisor considers two specific areas: personalization and omnichannel customer engagement and marketing platforms.