Outsourcing Core Processes

Posted March 12, 2002 in Business Technology & Digital Transformation Strategies, Business & Enterprise Architecture

In several Advisors, I've mentioned my working assumption that a company should not outsource core business processes. As I use the term, a core business process results in a product or service that uniquely defines the company. In other words, the process is one in which the company adds unique value and is critical to the way the company positions itself in its market.

About The Author
Paul Harmon
Paul Harmon is an internationally known business consultant and technology analyst and a Senior Consultant with Cutter’s Data Analytics & Digital Technologies practice. Mr. Harmon began his career in AI with the publication of his popular book, Expert Systems: AI for Business (co-authored with David King in 1983). For the next decade and a half, Mr. Harmon authored Cutter’s journal, Expert Systems Strategies, and then Cutter’s Intelligent… Read More
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