Preventative Medicine For CRM Initiatives

Posted July 23, 2001 | Leadership | Technology |

I've been involved with a company attempting to straighten out a decision support system it developed to streamline its software sales, marketing, and customer support operations.

About The Author
Curt Hall
Curt Hall is a Cutter Expert and a member of Arthur D. Little’s AMP open consulting network. He has extensive experience as an IT analyst covering technology and application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), machine learning (ML), intelligent process automation (IPA), natural language processing (NLP) and conversational computing, blockchain for business, and customer… Read More
Don’t have a login? Make one! It’s free and gives you access to all Cutter research.