Article

Socializing Technology: Digital Transformation and Global Business Services at Dell EMC

Posted September 19, 2016 in Business Technology & Digital Transformation Strategies Cutter Business Technology Journal

This article presents a ­business-driven framework for digital transformation. This framework draws on contemporary thinking around the socialization of technologies, as well as practical experience from a large multinational corporation (Dell EMC) that is currently undertaking business-­driven digital transformation via the introduction of a Global Business Services function.

About The Author
Jamie Griffin
Jamie Griffin is a Senior Manager within Dell EMC Global Business Services, with over 10 years of professional experience in the tech­nology industry. He is responsible for a team of 24 people across theglobe and currently manages Dell EMC’s Risk & Receivable Portfolios. A B.Comm graduate of University College Cork (UCC) and active member of the Chartered Institute of Management Accountants (CIMA), the Shared Services & Outsourcing… Read More
Rob Gleasure
Rob Gleasure is a Lecturer at Cork University Business School and Co-Director of the MSc e-business program at University College Cork (UCC). His research interests include design science, NeuroIS, and online crowd behavior (particularly crowdfunding). Dr. Gleasure has been published in Journal of the Association for Information Systems, Journal of Strategic Information Systems, Sloan Management Review, Journal of Information Technology,… Read More
Philip OReilly
Philip O’Reilly is a Senior Consultant with Cutter Consortium's Business Technology & Digital Transformation Strategies and Data Analytics & Digital Technologies practices. He is also Professor of Financial Technologies and Information Systems at Cork University Business School, University College Cork (UCC), and the Founding Director of the State Street Advanced Technology Centre at UCC. Dr. O’Reilly has been a leading member of… Read More
Jeremy Hayes
Mr. Hayes works as a consultant and trainer with client firms to help them to innovate their business models. Organizations he has worked with include the Vietnam Chamber of Commerce International, the Bank of Ireland Business Accelerator Programme, Trend Micro, EMIT Solutions, Big Red Cloud, CMSE Engineering, Aerospace Valley Toulouse, Supply.ie, and the International Energy Research Centre. Mr. Hayes is Associate Faculty in the Irish… Read More
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