Advisor

Sorry for Whose "Inconvenience"?

Posted May 19, 2011 | Leadership | Technology | Leadership |

APOLOGIZE, v.i. To lay the foundation for a future offence.

-- Ambrose Bierce, The Devil's Dictionary

Ah, another day, another data breach; another insincere apology most probably written by a corporate lawyer.

About The Author
Robert Charette
Robert N. Charette is a Cutter Fellow and a member of Arthur D. Little’s AMP open consulting network. He is also President of ITABHI Corporation and Managing Director of the Decision Empowerment Institute. With over 40 years’ experience in a wide variety of technology and management positions, Dr. Charette is recognized as an international authority and pioneer regarding IT and systems risk management. Along with being a Contributing Editor to… Read More
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