Top 2 Desired Benefits of CX Practices

Posted September 11, 2019 in Cutter Business Technology Journal
Curt Hall

This Advisor looks at the top two benefits that organizations are interested in achieving with their customer experience efforts.

About The Author
Curt Hall
Curt Hall is a Senior Consultant with Cutter Consortium’s Data Analytics & Digital Technologies and Business & Enterprise Architecture practices. He has extensive experience as an IT analyst covering technology trends, application development trends, markets, software, and services. Mr. Hall's expertise includes artificial intelligence (AI), cognitive systems, machine learning, conversational computing, and advanced analytics. He also… Read More
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