Trust: The Keystone of Digital Transformation
Posted June 5, 2020 in Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies Cutter Business Technology Journal
Philippe Flichy tells us that there are three complementary facets we need to consider when it comes to trustworthiness, particularly in an industrial environment: trusting the data, a challenge made more difficult by the emergence of IoT, digital transformation, and cyberattacks; trusting the tools, for example, the machine learning algorithms whose innards are, almost by design, largely inscrutable; and trusting the people, given the pandemic-era new work practices.
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