Who Knew THAT Would Happen?

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Who Knew THAT Would Happen?

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Posted October 10, 2019 in Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies Cutter Business Technology Journal


surprised

Cutter Consortium Senior Consultant Paul Clermont describes some of the impact that AI has had at the boundaries of commer­cial organizations and public policy in an article aptly entitled, “Who Knew THAT Would Happen?” Those of us who have experienced unintended consequences of other technologies will want to answer “anybody” but should remind ourselves that some may not have the memory of prior years, and that hindsight is perfect. Clermont explores how to identify possible unintended consequences in advance and proposes countermeasures to negative unintended consequences in the form of design principles and public policies.