Article

Who Knew THAT Would Happen?

Posted October 10, 2019 in Business Technology & Digital Transformation Strategies, Data Analytics & Digital Technologies Cutter Business Technology Journal
surprised

Cutter Consortium Senior Consultant Paul Clermont describes some of the impact that AI has had at the boundaries of commer­cial organizations and public policy in an article aptly entitled, “Who Knew THAT Would Happen?” Those of us who have experienced unintended consequences of other technologies will want to answer “anybody” but should remind ourselves that some may not have the memory of prior years, and that hindsight is perfect. Clermont explores how to identify possible unintended consequences in advance and proposes countermeasures to negative unintended consequences in the form of design principles and public policies.

About The Author
Paul Clermont
Paul Clermont is a Senior Consultant with Cutter Consortium's Business Technology & Digital Transformation Strategies practice. He has been a consultant in IT strategy, governance, and management for 30 years. His clients have been primarily in the financial and manufacturing industries, as well as the US government. Mr. Clermont takes a clear, practical view of how information technology can transform organizations and what it takes to… Read More
Not a member? Gain Access to the Cutter Experts today — register now to read select open-access articles.